Consign with us
We would love to have you consign with us! Below you will find answers to our most common questions. Call 703.836.6468 or click the button below to schedule your appointment.
WHAT CAN I CONSIGN?
We accept current women’s clothing, handbags, shoes and accessories that are two years or newer. Items must be in like-new (Mint!) condition, dry cleaned, free of stains and damage and in current season and style. Our best-sellers (and what we look for) include high end handbags & clothing, shoes and jewelry by Burberry, Chanel, Chloe, Golden Goose, Hermès, J. Crew, Lilly Pulitzer, Loeffler Randall, Louis Vuitton, Lululemon, Rag & Bone, Stuart Weitzman, Tory Burch, Ulla Johnson, Veronica Beard and other brands sold at high end boutiques & retailers. To keep our clients happy and our store looking its best, we are very selective. Please see the "Labels We Love" section for the full list of brands we do & do not accept.
DO I NEED AN APPOINTMENT TO CONSIGN?
Yes, appointments are required if you have more than ten items And/or can not come in on Walk In Wednesday (see below). Please sign up for an appointment time using the button above for easy scheduling. Due to high appointment demand and space restrictions, we recommend scheduling your appointment at least two weeks in advance.
To expedite processing time after your appointment, please fill out a Mint Condition Consignment Detail Form found at the top of this page before you arrive. This is not required but is recommended.
CAN I SHIP MY ITEMS TO MINT CONDITION?
Yes! We receive shipments from all over the country! If you need to ship your items to us, please email us a brief description of what you plan to consign or call us to discuss the item(s) beforehand.
One of our team members will get back to you within 48 hours. Please fill out a Mint Condition Consignment Detail Form found at the top of this page to send with your shipment. If you are a first time consignor, you will also need to fill out and return a signed Mint Condition Consignment Contract found at the top of this page. If there are items that we receive and cannot accept (due to stains, damage, style or odors), we will donate them to a local non-profit on your behalf.
WHAT IS WALK IN WEDNESDAY?
If you have TEN or fewer items, please stop by on Walk In Wednesday from 10:00am to 4:00pm without an appointment. Expect approximately a 20 minute wait time around lunch hours and after work.
WHAT HAPPENS AT MY APPOINTMENT? HOW LONG DOES IT TAKE?
During your appointment, if you haven’t already, we will have you fill out our Consignment Contract. While you wait, we suggest checking out all of the other amazing small businesses on our street! We will decide which items we think will sell at our store and return any items that won’t, to you at that time. This process usually takes less than 20 minutes.
A detailed item list will be emailed to you as soon as the items are priced. Please allow 5-7 days for this step – possibly more time after season changes. Items are processed in the order in which they are received.
To expedite your processing time, please fill out a Mint Condition Consignment Detail Form prior to your appointment. Here, you can list item details, pricing information and requests. This is not required but is recommended.
HOW DOES MINT CONDITION CONSIGNMENT WORK?
Mint Condition operates on a 50/50, 90-day consignment agreement. When items sell, you receive half of their selling price in your account. If an item hasn’t sold within its first 30 days it is reduced by 25% in price, after 60 days it will be reduced t0 50%
off. If any item has not sold after 90 days it will expire, become property of Mint Condition and will be sold or donated.
You are always welcome to retrieve any unsold items before the 90 day expiration date; however, non-retrieved expired items will be sold or donated at our discretion and not credited to your account. This policy ensures regular turnover, competitive prices and the best shopping and consigning experience for our clients.
It is your responsibility to keep track of your expiration date. Your expiration date will be included on your item list, as well as in the email you receive after your appointment. Mint Condition is not responsible, and is unable to credit your account for items sold or donated after they have expired.
Click the button at the top of this page to view the full Mint Condition Consignment Contract.
HOW DO I GET PAID?
You are welcome to stop in, call or email Mint Condition at any time to inquire about your account balance. You may request a check one month after your consignment period has begun. Subsequently, you may request a check after month 2 and 3, until your expiration date. There is a 7-10 day check processing time. A $1.00 per check fee will be issued for each check picked up in store, and a $1.75 per check fee will be issued for each check mailed. There is no charge to use your balance as store credit at any time. If you don’t check in with us, the balance will remain in your account, until store credit is used or a check is requested.
HOW DOES MINT CONDITION PRICE ITEMS?
Mint Condition will price items on a case by case basis at approximately 1/3 of their retail value,* taking into account brand, item style, condition (items new with tags, unworn and/or from our best selling designers are priced higher).
If you have a price in mind for any item, please let us know during your appointment or include a note on your Mint Condition Consignment Detail Form before you arrive. If you are unhappy with a price you see on your item list, please respond via email or phone right away regarding an adjustment. We are always happy to discuss pricing requests!
*Our goal is always for our consignors to be as successful as possible so we strive to price items where they are most likely to sell, and to sell before the item is reduced in price. We keep data on the price points at which different items and designers sell, and we also do research to see what similar items are selling for at other online consignment stores. This can be higher than or less than 1/3 of an item's retail price.
HOW DO I KNOW IF MY ITEMS SOLD?
Check your account using our Consignor Login feature here! You will receive an activation email within 24 hours containing a username and password.
You will not receive an update every time an item sells; however, your account is updated online every day and we are happy to answer any questions you may have via phone or email during business hours.
If you do not check in with us, the balance on your account will remain as store credit unless a check is requested.
WHAT SEASON ARE YOU TAKING?
Spring and summer items are consigned January through July. Fall and winter items are consigned August through December.
WHAT ABOUT THEFT & UNPREDICTED DAMAGE?
Shoplifting is an unfortunate and disappointing reality in the retail world. We are careful, trustworthy and equipped with security cameras. Despite our best efforts, THEFT STILL OCCURS. Additionally, items may be damaged when customers try them on. We are not liable for fire, theft or unpredicted damage. All merchandise is left at your own risk. By signing our contract and leaving your items in our possession, you are agreeing that Mint Condition will not credit you or your account for missing or accidentally damaged items.
OTHER HELPFUL INFORMATION:
Please click the following link to view and/or print the full Mint Condition Consignment Contract.
Please click the following link to print the Mint Condition Consignment Detail Form to list item details and pricing information. Filling out the Consignment Detail Form can serve as a record for you and also expedite processing of your order.
Mint Condition generally can not display or store boxes or dust bags for consigned shoes. Please keep your shoe boxes and dust bags if you wish to retrieve unsold shoes. (Exceptions include but are not limited to boxes for Christian Louboutin, Chanel, Gucci, Prada and Jimmy Choo).